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Smart Guide to Engagement on equality and diversity published

The equality and diversity guide is part of the Smart Guides to Engagement series. It was drafted by Si’s Jackie Harrison and completed by Carol Hayden, drawing on our patient engagement work.

The guide helps clinical commissioning groups (CCGs) address issues around equality and diversity. It covers actions to create a more inclusive and responsive NHS that better serves its users and fulfils the NHS’s promise of quality. Much of this is also applicable to service provider organisations commissioned by CCGs.

The Smart Guides series can be accessed at www.networks.nhs.uk/nhs-networks/smart-guides.

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