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Prostate Cancer UK information resources and helpline service evaluation

Prostate Cancer UK is the leading UK charity for men with prostate cancer and prostate problems.  Shared Intelligence evaluated their information resources (printed and online) and specialist nurse-led telephone helpline service. Our approach included: analysing existing information such as survey and website usage data; undertaking new research which included interviewing people who had used the service (people affected by cancer); and undertaking fieldwork in the community and in a variety of health settings We visited both specialist cancer centres and non-cancer health settings in the statutory and voluntary sectors, including those serving vulnerable groups such as people with learning disabilities, older people’s mental health and homeless people. Through community-based focus ...

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Macmillan Cancer Support

We evaluated Macmillan Cancer Support’s information and support resources, using a mixed methods approach. We undertook quantitative and qualitative research, such as online and paper surveys and follow up telephone interviews, to evaluate the impact of the resources on people affected by cancer and to generate overall findings and recommendations for improvement. The study included a longitudinal component of detailed interviews with people affected by cancer, where we tracked their experience over time. This enabled us to uncover rich details of how people’s use of information, and their needs and priorities, change at different points of the cancer journey. As well as a full written report we provided our client ...

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Supporting the Health Foundation’s programme for practitioner networks

Senior Shared Intelligence staff were appointed to the Health Foundation’s ‘faculty’ as part of its programme supporting practitioner networks in healthcare. Through our role on the faculty we have supported the strategic development a number of networks involving clinicians, patients, and health academics in the fields of medical training, sexual health, and mental health.

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Total Place

Phil Swann, Programme Director Leadership and Local, was the Project Director for the Bournemouth, Dorset and Poole Total Place Pilot which explored how to get improved services for older people at less cost.

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Equality delivery system

The first anniversary of the launch of the Equality Delivery System (EDS) by Sir David Nicholson is marked by the publication of our report ‘Evaluation of the equality delivery system for the NHS’. We have undertaken an evaluation that focuses upon the implementation of the EDS across NHS organisations in England. The evaluation was undertaken between January and August 2012 and involved over 200 organisations.

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Evaluation of victim caseworker service

Victim Support was contracted by government to recruit a nationwide network of caseworkers to help victims of crime to access services from appropriate public and voluntary sector providers – as well as providing them with direct support. This evaluation sought to determine the impact of the new victim caseworker service on victims themselves, and identify models of good practice emerging to embed in the service in future. It also aimed to provide Victim Support with a replicable model of outcomes measurement able to be applied to future projects.

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Evaluation of the special funds for the sexual violence VCS

Shared Intelligence and Jane Ellis consulting worked on this evaluation of the crisis funds issued to the Sexual Violence Voluntary and Community Sector. The research investigated how the fund was used and what impact it made, and in particular asked whether the fund had helped organisations become more sustainable or find further funding.

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